Along with specialized knowledge and skills, strong communication skills should be considered as an important prerequisite of any successful candidate to join the company. This is due to the fact that effective communication in the workplace is a crucial factor for organizational success. It is associated with greater efficiency, better productivity, higher employee satisfaction, trust, and involvement (Thomas, 2009).
Ensuring that every individual team member has strong communication skills contributes to maintaining a positive environment and better collaboration and overall communication dynamics that allow to handle any issues that arise smoothly and promptly. Strong communication skills help people to better understand each other, express themselves more clearly which saves time. They also help employees and especially managers to be aware of and properly respond to emotions experienced by others which helps in preventing conflict. All in all, good communication dynamics is also important for promoting creative solutions, new ideas, and mutual support between employees that result in better organizational outcomes.
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"Peculiarities Of Communication in the Workplace".
The value of strong communication skills for organizational success also becomes evident from considering the outcomes of communication problems in the workplace. Not being tuned to understand each other, employees may miss important details that affect their work. Poor communication dynamics may result in employees trying to distance themselves from the team and losing interest in their work. Miscommunication may interfere with production process and cause delays or mistakes.
Further, broken communication and constant lack of understanding may cause the best employees to leave the company in search for alternatives where their efforts and ideas will be valued. Thus, hiring employees with decent communication skills and constantly working on fixing any issues with how communication within an organization works is crucial for reaching success.
- Thomas, G.F. (2009). The Central Role of Communication in Developing Trust and its Effect on Employee Involvement. Journal of Business Communication, 46, 3, 287-310.
