In the world of globalization, the managing of a multilingual organization becomes a common task for the management employees. Such a task is characterized by certain positive aspects and challenges that should be kept in mind. The most important positive aspects are the opportunities for cultural exchange between employees. It can be useful in terms of personal enrichment as well as the promotion of tolerance and openness. Another positive aspect of a multilingual organization is the opportunity for the strengthening of the foreign language or starting to learn a new language with the help of the colleagues. It is a good motivation to start learning foreign languages in case it is necessary for the performance of employment duties, so a multilingual team stimulates additional education and new skills acquisition. One more positive aspect of a multilingual organization is the opportunity for communication with clients using their native languages. This is a great advantage of any company to talk the same language with the clients and it is highly appreciated in the modern business environment.
On the other hand, there are certain challenges in the management of a multilingual organization. The key difficulties include poor communication level among the employees. As they have different native languages, it is necessary to use one common language for overall communication (e.g. English) and the reference level of the common language can be different among the employees. This can lead to misunderstanding and consequently, to poor performance. Another important challenge is the difference in attitude of the representatives of different cultures towards teamwork, corporate culture, and common values. It can result in workplace conflicts and directly affect the employees’ efficiency. It is necessary to keep in mind the cultural peculiarities within the group of employees if they need to carry out a collective project. This challenge leads to one more difficulty which is the lack of integration. Due to the cultural peculiarities, certain employees can feel isolated from the corporate activities. It implies poor organizational commitment and neglecting of common goals.
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