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Provision of superior customer service is one of the strategies that is very crucial towards corporate advancement. This is through promoting services and initiatives that assist in meeting customer expectations. In order to advance provision of superior customer service, there are various techniques that can be adopted. These strategies are...
510 words | 2 page(s)
Dear Patrick Moran (President of ABC Television) Diversity in television is an issue that has been behind the times for decades. However, ABC has been a cutting-edge station, as far as diversity represented well in mass media. For instance, the show “Grey’s Anatomy” has been a prime example of diversity....
635 words | 3 page(s)
Zappos’ unique corporate culture necessitates a recruitment strategy that is based upon innovation, creativity, and the identification of personality characteristics that align with organizational values. Therefore, employees should be evaluated for their loyalty, flexibility, and willingness to have fun. This policy offers an opportunity for employees to demonstrate their true...
319 words | 2 page(s)
There are many companies in the world today of which have reputations as to whether they are good or bad. In the area of customer service, many times, this key area will determine whether the company can stay afloat or collapse. Amazon ranks as the number one company for customer...
964 words | 4 page(s)
My family had two experiences with Pizza restaurants within the past year and a half which impacted where we went to eat Pizza. The first was with a semi-local chain. We ordered the pizza and brought it home, only to find the crust was mouldy. We immediately called the restaurant...
401 words | 2 page(s)
Apple, Inc. is world renowned as the most successful and historically significant technology corporation in the world for its revolutionary contributions to computer hardware, operating systems, and seamless user interfaces that are focused on consumers. From the beginning, Apple's co-founder and former CEO Steve Jobs stated "You've gotta start with...
969 words | 4 page(s)